Challenge
Downing College needed to digitalise their exiting paper forms, ensuring that they created a central hub that held accessible forms for students to adopt and use. The key challenges were creating a solution for students, so they could find what they were looking for easily and self-serve, whilst also meeting the Tutorial Administrative Office needs to stop chasing paper trails and to have a full audit trail of requests. The Tutorial Administration Office, IT, and the Bursary department all needed access to this data, so it was important to satisfy this element through SharePoint lists.